Frequently Asked Questions

Everything you need to know about shopping with Laura Canada

What is your return policy for online orders?

We offer a 30-day return policy from the date of purchase. Items must be unworn, unwashed, and have all original tags attached. Returns can be made by mail or at any Laura or Melanie Lyne store location.

How long does shipping take within Canada?

Standard shipping typically takes 3 to 7 business days depending on your location. We also offer express shipping options at checkout for faster delivery.

Do you offer international shipping?

Currently, Laura Canada ships exclusively within Canada and to the United States. Please refer to our shipping page for specific rates and delivery timelines for US orders.

How can I track my order?

Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your package's progress.

What payment methods do you accept?

We accept major credit cards including Visa, Mastercard, and American Express, as well as PayPal, Apple Pay, and Laura gift cards.

How do I determine my correct size?

Each product page features a detailed size guide. We offer a wide range of fits including Petite, Plus, and Plus Petite to ensure every woman finds her perfect fit.